Legal
Privacy Policy
Last updated August 2026
RoomSpa (GetRoomSpa) collects only what we need to book and deliver in-room massage, support your visit, and process payments.
What we collect
When you book or contact us we may collect your name, email, phone number, booking notes, location details (hotel/condo/home), preferred service and time, and a booking PIN.
If you pay by card, payment details are processed by Stripe. We do not store full card numbers on our servers.
If you leave a review, we store the content you submit and may show your display name publicly after moderation.
How we use it
To confirm bookings, send email confirmations and receipts, coordinate therapists, handle changes or cancellations, and respond on WhatsApp or email.
To improve availability, prevent fraud or abuse, and meet legal or accounting requirements.
Sharing
We share booking details with assigned therapists only as needed to deliver your session.
We use processors such as Supabase (database), Stripe (payments), Resend (email), and hosting providers to run the site. They process data under their own security and privacy terms.
We do not sell your personal information.
Retention & your choices
We keep booking records as long as needed for service history, dispute resolution, and legal obligations.
Email hello@getroomspa.com to request access, correction, or deletion where applicable. Some records may be retained when required by law or legitimate business needs.
Contact
Privacy questions: hello@getroomspa.com. Operating area: Chiang Mai, Thailand.